REFUND POLICY

RETURNS AND EXCHANGES
We accept returns within 14 days of delivery for store credit only. The items must be in new condition, with tags attached, and in original packaging.

Customers will be responsible for return shipping costs. 

Note that we do not include shipping fees in the gift card amount.

SALE ITEMS:

Items purchased during sale or Vault events are final sale and cannot be returned or exchanged unless otherwise noted on the product page.

  

Return Adress: 

FEYRU
Hasenkamp 67
27232 Sulingen
Germany

 

STORE CREDIT
Please indicate on the included return form that you would like to receive store credit for the returned item(s). Once we receive your return a gift card code will be issued via email along with instructions. This code may be used towards the purchase of any available items.

IMPORTANT
Note that returned product must be in new condition, unworn, and with original packaging to qualify for store credit.

FEYRU is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
Feyru.com will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.